Direct Debit FAQs

Modified on Tue, 05 Sep 2023 at 12:17 PM

Q: What is DebiCheck?

A: DebiCheck is a specific type of debit order. A DebiCheck debit order is one that you confirm, electronically, on a one-off basis, when you sign up for Maverick Insider. Its purpose is for you to confirm the details of the debit order with your bank before it is processed to your bank account. This ensures that you are in control of and aware of debit orders being processed to your bank account and we have peace of mind that you know what you’ve signed up for.

Q: How do I contribute to Maverick Insider using a debit order?

A: To view a step-by-step guide to signing up using a debit order click here.

Q: What bank fees are associated with DebiCheck debit orders?

A: Fees differ from bank to bank. Please contact your bank directly for more information about the associated DebiCheck fees.

Q: Why do I need to supply my phone number? 

A: We may need to send your debit order verification to your phone. Your number won’t be used or sold for another purpose and will be maintained in line with our Privacy Policy

Q: Why do I need to supply my ID or passport number?

A: Linking your ID or passport number to your bank account is another way that we’re making the debit order process as safe as possible.

Q: I don’t have a South African ID or passport number. Can I still sign up with DebiCheck?

A: We require either a valid South African ID or an international passport number for verification purposes. 

Q: What banks are supported?

A: The following banks currently support DebiCheck:




Standard Bank


African Bank





Q: My bank isn’t supported. What should I do?

A: More banks should be supporting DebiCheck in the future. If your bank is not supported, please contact your bank directly to inquire about their plans to support DebiCheck. To let us know what bank you use that is not supported, drop us an email here.

Q: I have a question not covered here.

A: Please contact our support team here and we will happily answer any questions. 

Q: What if there are insufficient funds in my bank account?

A: If our system attempts to debit your account and determines there aren’t sufficient funds, our payment gateway will attempt to re-debit your account up to three more times over the next few days. Please note that bank charges may apply for insufficient funds in your account. 

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