I signed up for a newsletter, but I am not receiving it in my inbox. Why?

There are several reasons you are not receiving your newsletter:

1. The newsletter might be marked as spam. Check your spam folder to see if this occurred. If so, unmark it and you should start receiving the newsletter again.
   
   

2. Your email service provider might be actively blocking emails from Daily Maverick to your inbox. Here are some steps to resolve this:
   
   Please paste the following email to your email service provider, along with this PDF request doc.
   
   THE MESSAGE:

Subject: Daily Maverick Whitelist Request

Content:

Good Morning,

As one of South Africa’s leading news organisations, Daily Maverick is reaching out to local ISPs in an attempt to help clear up any possible blacklisting issues with our readers. We have been encountering an increased volume in bounced traffic from local service providers, as raised by our readers directly.

As such, we have attached our ISP whitelist “brief” on Daily Maverick and what we do and would appreciate any assistance we may receive in clearing the Daily Maverick domain from any blacklisting.

Best Regards

The DM First Thing team

3. We may have stopped sending you the newsletter because you unsubscribed from one newsletter which resulted in unsubscribing from all of them. You can visit the newsletters page to sign up to receive your newsletter again. 
   
   You can also manage your newsletter subscriptions in your Profile here: https://www.dailymaverick.co.za/edit-my-profile. Note: you must be logged in to the website to access your newsletter preference page. 
   
   

4. Some email clients may limit the volume of emails that you can receive, thereby preventing the delivery of your newsletter. If your inbox is full, try deleting some old emails to free up space.

If the above information did not help, please contact our support team for assistance.